Privacy Policy

Last updated: 06 February 2026

This Privacy Policy explains how PRESENCE CARD AND GIFT SHOP LTD (“we”, “us”) handles personal data when you use this website or contact us.

Who we are

Controller: PRESENCE CARD AND GIFT SHOP LTD

Address: 75 Aston Road, Shifnal, England, TF11 8DU, United Kingdom

Email: info@presencegiftshop.co.uk • Phone: +44 1952463804

What data we collect

• Contact details you provide (e.g., name, email address, phone number) when you reach out.
• Message content (the information you choose to include in emails or calls).
• Basic technical data (e.g., IP address, browser type) as part of standard server logs for security and performance.

How we use data

• To respond to enquiries and provide support.
• To maintain site security, prevent fraud, and troubleshoot.
• To improve the website (where analytics are enabled, see Cookie Policy).

Lawful bases

• Legitimate interests: running and protecting our business and website, and responding to enquiries.
• Contract: where a request relates to an order or service we provide.
• Consent: where optional analytics cookies are used (see Cookie Policy).

Sharing data

We do not sell personal data. We may share limited data with service providers that help us operate the website (for example, hosting providers). Where service providers process personal data, we expect them to apply appropriate safeguards.

Retention

We keep enquiry communications only as long as needed for customer service, legal, and accounting purposes. Server logs are typically retained for a limited period for security and diagnostics.

Your rights

Depending on your location and applicable law (including UK GDPR), you may have rights to access, correct, delete, restrict or object to processing, and to data portability. You can exercise these rights by contacting us at info@presencegiftshop.co.uk.

International transfers

Some service providers may process data outside the UK. Where this occurs, we rely on safeguards such as adequacy regulations or standard contractual clauses (or similar measures) where required.

Security

We use reasonable technical and organisational measures to protect personal data. No method of transmission over the internet is perfectly secure, but we work to keep risks low.

Contact and complaints

If you have concerns, please contact us first so we can help. You may also have the right to complain to the UK Information Commissioner’s Office (ICO).